We have partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit card, or credit card to pay their bill. Nexbillpay is a trusted third-party automated payment service that allows you to pay your bill online.
- What is the service fee?
Nexbillpay charges a small service fee to cover payment handling and all processing charges. A service fee will be calculated and disclosed prior to finishing your payment.
- Does Blountville Utility District keep any part of the service fee?
Blountville Utility District does not keep any part of the Nexbillpay service fee. Nexbillpay is a separate entity providing a service for all the customers of Blountville Utility District.
IMPORTANT: Payment must be made by 5:30pm on the 25th of each month, if not a $50 “Past Due Fee” will be added to your account and will be disconnected for non-payment.
Please note that if the 25th falls on a Friday, Saturday, Sunday, or legal holiday, a customer will have until the following business day to pay the bill before the “Past Due Fee” is automatically added to their account and disconnected for non-payment.
If you are disconnected for non-payment: Your amount due, PLUS your $50 “Past Due Fee” must be paid in FULL before service is reconnected. *PLEASE NOTE* any payment made for disconnect for non-payment after 5:30pm Monday-Thursday will be reconnected the next business day. The utility does NOT reconnect services after hours or non-operational hours. If this applies to you, please contact the utility before you make your payment.
BY CLICKING I ACCEPT, YOU ALSO AGREE THAT YOU HAVE READ AND ACCEPT THE NEXBILLPAY TERMS & CONDITIONS